Privacy Policy

Last Updated: June 17, 2026

factory-decals operates this store and website. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using our Services.

1. Personal Information We Collect or Process

We collect information that identifies or can be linked to you. This does not include anonymous or de-identified data.

• Contact Details: Name, billing/shipping address, phone number, and email.
• Financial Information: Credit/debit card numbers, payment confirmations, and transaction details.
• Account Information: Username, password, security questions, and settings.
• Transaction Information: Items viewed, cart activity, wishlists, and purchase history.
• Communications: Information included in support inquiries or messages sent to us.
• Device & Usage Information: IP address, browser type, unique identifiers, and how you interact with our website.

2. Sources of Information

• Directly from you: When you create an account or make a purchase.
• Automatically: Via cookies and similar tracking technologies.
• Third Parties: From service providers (like Shopify) and marketing partners.

3. How We Use Your Personal Information

• Service Delivery: Processing payments, fulfilling orders, and managing your account.
• Marketing: Sending promotional emails or texts and showing you targeted advertisements.
• Security: Authenticating accounts and preventing fraudulent or illegal activity.
• Legal Compliance: Responding to legal processes or government requests.

4. How We Disclose Personal Information

We may share your data with:

• Shopify & Vendors: For IT management, payment processing, and shipping.
• Marketing Partners: To show you personalized ads based on your activity.
• Corporate Affiliates: Within our business group or in the event of a merger.

Note on Shopify: Our store is hosted by Shopify. They process your data to improve services and provide enhanced features. You can view the Shopify Consumer Privacy Policy for more details.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Right to Access/Know: Request a copy of the data we hold.
• Right to Delete: Request that we erase your personal information.
• Right to Correct: Update inaccurate information.
• Opt-out of Targeted Advertising: You can direct us not to "sell" or "share" your data for ads.
• Global Privacy Control (GPC): We recognize GPC signals as a valid opt-out request.

6. International Transfers

Your information may be transferred, stored, and processed outside of your home country (including transitions between our UK and US operations). For residents of the UK or EEA, we use recognized safeguards and mechanisms like Standard Contractual Clauses (SCCs) to ensure your data remains fully protected.

7. Security and Retention

• Security: While we use industry-standard security measures, no digital system is entirely foolproof. Please avoid sending highly sensitive financial or personal credentials through unsecure communication channels.
• Retention: We retain your data only for as long as necessary to fulfill orders, provide services, resolve disputes, or comply with legal obligations.

8. Contact Information

If you have any questions, concerns, or wish to exercise your data privacy rights, please contact us at:

• Email: info@factory-decals.com
• United Kingdom Office Address:
  Lythgoe House, Manchester Road, Bolton, United Kingdom, BL3 2NZ
• United States Office Address:
  501 E County Rd 89, Fremont, OH 43420

Role: factory-decals is the Data Controller for your information.